📊 Eduversal Staff Satisfaction Survey

Network-wide Analysis Dashboard • December 2025

📝 Survey Form 📊 Raw Responses

337

Responses

Schools

112

Questions

4.27

Avg Score

84%

Full-time

📈

Overall Score

4.27

out of 5.0

👍

eNPS Score

+62

94% positive

🔄

Retention

92%

stay next year

⭐

Top Category

4.51

Teaching

⚠️

Lowest

3.87

Compensation

🚨

At Risk Staff

8% of total

📊 Response Distribution by School

Category Performance Ranking

Staff Sentiment Breakdown

Definitely Recommend

63%

190 staff

Probably Recommend

31%

94 staff

Definitely Stay

66%

199 staff

Probably Stay

26%

77 staff

Not Sure / No

25 staff

Survey Period

Dec 9-22

14 days

✨ Top Strength

Teaching & Learning (4.51) — Supportive student environment

🚨 Priority Action

Compensation (3.87) — All schools lowest category

⚠️ Watch Area

Wellbeing (4.07) — Mental health resources 3.90

📍 Focus Schools

Mega & Kesatuan — Below 4.0 threshold

✨ Highest Scoring Questions

4.75

Supportive and inviting place for students to learn

4.71

Promotes academic success for all students

4.67

Emphasizes helping students academically when needed

4.60

Teaching lessons in ways relevant to students

4.57

Proud to tell others I'm part of this school

🚨 Lowest Scoring Questions

3.75

School is transparent about compensation policies

3.78

Salary is fair for the work I do

3.78

Benefits package is competitive

3.82

Understand how compensation is determined

3.90

School provides mental health & wellbeing resources

All (14) High >4.3 (7) Medium 4.0-4.3 (5) Low <4.0 (2)

Teaching & Learning 4.51

4.75

School provides a supportive and inviting environment for student learning

4.71

School actively promotes and supports academic success for all students

4.67

Students receive academic help and support when they need it

4.55

School maintains high standards for academic performance

4.49

Teachers have adequate resources and materials to teach effectively

3.95

Teachers have enough time to prepare quality lessons ⚠️

Collaboration 4.42

4.52

New staff members are warmly welcomed and supported by colleagues

4.46

There is a strong culture of mutual support among all staff members

4.42

Staff have opportunities to work with colleagues from other departments

4.41

Teachers regularly share best practices and effective teaching strategies

4.36

Teachers collaborate effectively on curriculum planning and instruction

4.32

There is a strong sense of teamwork and cooperation among staff

Employee Engagement 4.39

4.57

I feel proud when I tell others that I work at this school

4.44

I feel my daily work contributes meaningfully to the school's mission

4.42

The school motivates me to help achieve its goals and objectives

4.41

This school inspires me to do my best work every day

4.40

I would recommend this school as a great place to work

4.25

I see myself continuing to work at this school in the long term

Professional Development 4.34

4.57

I have meaningful opportunities to learn from my colleagues

4.42

The school encourages me to pursue professional growth

4.41

School supports teachers in obtaining additional certifications

4.38

School provides adequate professional development opportunities

4.23

I have opportunities to attend external training and conferences

4.19

School invests adequately in staff professional development

Leadership & Change 4.30

4.34

Leadership team has a clear vision for the school's future

4.32

School leadership team is visible and actively engaged

4.30

Leadership is accessible and approachable when needed

4.28

I have confidence in the decisions made by leadership

4.21

Changes and transitions are managed well at this school

4.16

Overall, this school is managed well as an organization

Communication 4.30

4.50

Parents are communicated with effectively about student progress

4.39

There are effective channels for sharing information among staff

4.33

I am kept well-informed about important school matters

4.26

I feel comfortable communicating with the leadership team

4.21

Communication from leadership is clear and timely

4.21

Staff feedback is welcomed and acted upon by leadership

Workload & Wellbeing 4.07

3.90

School provides adequate resources for mental health and wellbeing 🚨

3.91

Administrative tasks do not interfere excessively with teaching duties

4.00

I am able to take adequate breaks when needed during the workday

4.02

I have adequate time to complete all my responsibilities

4.10

My overall workload is manageable

4.11

The school actively supports staff wellbeing

Performance Management 4.14

3.98

I receive regular and timely feedback on my performance ⚠️

4.03

Poor performance is addressed and dealt with effectively

4.07

I have regular performance review discussions with my supervisor

4.15

My performance is evaluated fairly and objectively

4.18

Good performance is appropriately recognized and rewarded

4.25

The feedback I receive helps me improve my performance

Compensation & Benefits 3.87

3.75

School is transparent about how compensation policies work 🚨

3.78

My salary is fair for the work that I do 🚨

3.78

The benefits package offered is competitive with other schools 🚨

3.82

I understand how my compensation is determined

3.82

My compensation reflects my experience and qualifications

3.93

Non-monetary benefits (leave, insurance, etc.) are satisfactory

📊 School Performance Heatmap (All Categories)

School	N	Overall	Teach	ProfDev	Resource	Comm	Collab	Interp	Safety	Inclus	Wellbe	Leader	Engage	Super	Perf	Comp

🏆 Top Performing Schools

#	School	Score	N	vs Avg
1	Semesta Srondol	4.92	2	+0.65
2	Semesta Jangli	4.47	22	+0.20
3	Prestige Bilingual	4.44	22	+0.17
4	Cahaya Rancamaya	4.38	41	+0.11
5	TNA Fatih Bilingual	4.36	43	+0.09

⚠️ Schools Needing Support

School	Score	Gap	Lowest Area
Mega Islamic Boarding	3.84	-0.43	Comp (3.47)
Kesatuan Bangsa	3.87	-0.40	Comm (3.61)
Kharisma Bangsa	4.18	-0.09	Comp (3.55)
Pribadi Premiere	4.19	-0.08	Comp (3.85)
Pribadi Depok	4.21	-0.06	Comp (3.59)

📈 School Score Distribution

💚 What Staff Love Most (301 responses)

🌿 Environment

38%

114

👥 Colleagues

22%

👨‍🎓 Students

18%

📈 Growth

11%

👔 Management

🔧 Improvement Requests (301 responses)

🏢 Facilities

23%

📢 Communication

13%

⏰ Workload

👔 Management

💰 Salary

📝 Sample Feedback Themes

Positive

"Supportive working environment and strong sense of teamwork among teachers and staff."

Positive

"School's commitment to student development, both academically and character-wise."

Positive

"The students and competency among teachers. Environment also."

Improvement

"Communication flow between departments needs improvement."

Improvement

"Need fresh initiations from other points of view."

Improvement

"More structured support and training for staff."

👤 By Role

Principal (n=14)

4.56

Other (n=18)

4.31

Subject Teacher (n=119)

4.29

Admin Staff (n=17)

4.24

Homeroom Teacher (n=84)

4.19

⏱️ By Tenure

10+ Years (n=50)

4.36

7-9 Years (n=13)

4.32

1-3 Years (n=115)

4.29

<1 Year (n=68)

4.26

4-6 Years (n=55) ⚠️

4.19

📚 By Level

SMP+SMA (n=73)

4.31

SMA (n=58)

4.27

SMP (n=55)

4.25

SD (n=52)

4.24

KB-TK (n=34)

4.21

📊 Response Distribution Summary

Full-time

252

84%

Contract

15%

Part-time

Teachers

203

67%

🎯 Key Demographic Finding

Mid-tenure engagement valley: Staff with 4-6 years tenure show the lowest satisfaction (4.19). Combined with Homeroom Teachers (4.19) being lowest among teaching roles, suggests need for targeted mid-career development programs.

🚨 Immediate Actions (0-30 days)

1. Compensation Review

All 14 schools show Compensation as lowest category. Conduct market salary analysis, improve transparency, communicate clearly about compensation structure.

2. Mega Islamic & Kesatuan Bangsa

Both schools below 4.0 threshold. Assign dedicated support team, conduct focus groups, develop targeted improvement plans.

3. At-Risk Staff

25 staff (8%) indicated uncertainty or intent to leave. Identify through HR, conduct stay interviews, address concerns proactively.

⚠️ Short-term Actions (30-90 days)

4. Mental Health Resources

Score of 3.90 is critical. Launch EAP program, provide counseling access, train managers on wellbeing support.

5. Performance Feedback

Regular feedback score (3.98) needs improvement. Implement structured 1:1 schedules, train supervisors on feedback delivery.

6. Lesson Preparation Time

Score of 3.95 indicates time pressure. Review administrative burden, streamline processes, protect planning time.

📅 Medium-term Actions (90-180 days)

7. Mid-Career Development

4-6 year tenure staff show lowest satisfaction. Create career pathway programs, mentoring opportunities, leadership development tracks.

8. Homeroom Teacher Support

Lowest satisfaction among teaching roles (4.19). Review workload distribution, provide additional resources, recognize unique challenges.

9. Communication Enhancement

39 staff cited communication issues. Standardize communication channels, improve department coordination, increase leadership visibility.

✨ Leverage Strengths

Teaching Excellence

Score of 4.51 is highest. Document best practices, showcase in recruitment, use as foundation for employer branding.

Best Practice Schools

Semesta Jangli (4.47) & Prestige (4.44) can mentor struggling schools. Facilitate peer learning, share successful initiatives.

High Engagement

63% "definitely recommend" and 66% "definitely stay". Leverage ambassadors for recruitment, maintain engagement momentum.

📊 Action Priority Matrix

Priority	Action	Impact	Effort	Owner	Timeline
P1	Compensation transparency communication	High	Low	HR	2 weeks
P1	Mega Islamic & Kesatuan support plan	High	Med	Academic Dir	4 weeks
P1	At-risk staff stay interviews	High	Med	Principals	3 weeks
P2	Mental health resource launch	High	High	HR	60 days
P2	Performance feedback training	Med	Med	HR/Training	45 days
P3	Mid-career development program	Med	High	HR/Academic	90 days