📊 Eduversal Staff Satisfaction Survey

Network-wide Analysis Dashboard • Dec 2025 – Jan 2026

416
Responses
14
Schools
112
Questions
4.22
Avg Score
83%
Full-time
📈
Overall Score
4.22
out of 5.0
👍
eNPS Score
+49
84% positive
🔄
Retention
79%
stay next year
Top Category
4.50
Teaching
⚠️
Lowest
3.72
Compensation
🚨
At Risk Staff
10
2.4% of total
📊 Response Distribution by School
Category Performance Ranking
Staff Sentiment Breakdown
Definitely Recommend
51%
212 staff
Probably Recommend
33%
137 staff
Definitely Stay
44%
183 staff
Probably Stay
35%
147 staff
Not Sure / No
5%
21 staff
Survey Period
Dec 19 – Jan 11
24 days
✨ Top Strength
Teaching & Learning (4.50) — Supportive student environment
🚨 Priority Action
Compensation (3.72) — All schools lowest category
⚠️ Watch Area
Wellbeing (3.96) — Mental health resources 3.80
📍 Focus Schools
Mega, Kesatuan & Fatih — Below 4.0 threshold
✨ Highest Scoring Questions
4.72
Supportive and inviting place for students to learn
4.69
Promotes academic success for all students
4.64
Emphasizes helping students academically when needed
4.55
I am proud when I tell others I'm part of this school
4.56
Opportunities to learn from colleagues
🚨 Lowest Scoring Questions
3.62
School is transparent about compensation policies
3.69
Salary is fair for the work I do
3.70
Benefits package is competitive
3.71
Understand how compensation is determined
3.80
School provides mental health & wellbeing resources
All (14) High >4.3 (5) Medium 4.0-4.3 (7) Low <4.0 (2)
Teaching & Learning 4.50
4.72
School provides a supportive and inviting environment for student learning
4.69
School actively promotes and supports academic success for all students
4.64
Students receive academic help and support when they need it
4.58
School emphasizes teaching lessons in ways relevant to students
4.53
School maintains high standards for academic performance
4.48
Teachers have adequate resources and materials to teach effectively
3.96
Teachers have enough time to prepare quality lessons ⚠️
Collaboration 4.37
4.52
New staff members are warmly welcomed and supported by colleagues
4.44
There is a strong culture of mutual support among all staff members
4.37
Staff have opportunities to work with colleagues from other departments
4.36
Teachers regularly share best practices and effective teaching strategies
4.33
Teachers collaborate effectively on curriculum planning and instruction
4.28
There is a strong sense of teamwork and cooperation among staff
Employee Engagement 4.36
4.55
I feel proud when I tell others that I work at this school
4.40
I feel my daily work contributes meaningfully to the school's mission
4.38
The school motivates me to help achieve its goals and objectives
4.38
This school inspires me to do my best work every day
4.37
I am enthusiastic about my work
4.32
I would recommend this school as a great place to work
4.19
I see myself continuing to work at this school in the long term ⚠️
Professional Development 4.31
4.56
I have meaningful opportunities to learn from my colleagues
4.37
The school encourages me to pursue professional growth
4.36
School supports teachers in obtaining additional certifications
4.31
School provides adequate professional development opportunities
4.31
Mentoring and coaching are available when needed
4.18
I have opportunities to attend external training and conferences
4.13
School invests adequately in staff professional development ⚠️
Leadership & Change 4.21
4.28
Leadership team has a clear vision for the school's future
4.25
School leadership team is visible and actively engaged
4.24
Leadership actions are consistent with school values
4.24
Leadership is accessible and approachable when needed
4.22
I have confidence in the decisions made by leadership
4.14
Changes and transitions are managed well at this school ⚠️
4.09
Overall, this school is managed well as an organization ⚠️
Communication 4.26
4.47
Parents are communicated with effectively about student progress
4.33
There are effective channels for sharing information among staff
4.25
I am kept well-informed about important school matters
4.25
I feel comfortable communicating with the leadership team
4.23
Staff meetings are productive and well-organized
4.17
Communication from leadership is clear and timely ⚠️
4.15
Staff feedback is welcomed and acted upon by leadership ⚠️
Workload & Wellbeing 3.96
3.80
School provides adequate resources for mental health and wellbeing 🚨
3.87
Administrative tasks do not interfere excessively with teaching duties 🚨
3.96
I am able to take adequate breaks when needed during the workday ⚠️
3.97
I have adequate time to complete all my responsibilities ⚠️
3.98
I feel supported when dealing with work-related stress ⚠️
4.02
The school actively supports staff wellbeing
4.07
My overall workload is manageable
Performance Management 4.05
3.89
I receive regular and timely feedback on my performance 🚨
3.96
Poor performance is addressed and dealt with effectively ⚠️
3.99
I have regular performance review discussions with my supervisor ⚠️
4.04
The performance evaluation process is transparent
4.08
My performance is evaluated fairly and objectively
4.12
Good performance is appropriately recognized and rewarded
4.20
The feedback I receive helps me improve my performance
Compensation & Benefits 3.72
3.62
School is transparent about how compensation policies work 🚨
3.69
My salary is fair for the work that I do 🚨
3.70
The benefits package offered is competitive with other schools 🚨
3.71
I understand how my compensation is determined 🚨
3.75
My compensation reflects my experience and qualifications 🚨
3.82
Non-monetary benefits (leave, insurance, etc.) are satisfactory ⚠️
📊 School Performance Heatmap (All Categories)
School N Overall Teach ProfDev Resource Comm Collab Interp Safety Inclus Wellbe Leader Engage Super Perf Comp
🏆 Top Performing Schools
# School Score N vs Avg
1 Semesta Jangli 4.47 24 +0.25
2 Prestige Bilingual 4.46 23 +0.24
3 Cahaya Rancamaya 4.39 41 +0.17
4 TNA Fatih Bilingual 4.36 54 +0.14
5 Semesta Srondol 4.33 9 +0.11
⚠️ Schools Needing Support
School Score Gap Lowest Area
Kesatuan Bangsa 3.83 -0.39 Comm (3.63)
Mega Islamic Boarding 3.88 -0.34 Comp (3.47)
Fatih Bilingual 4.01 -0.21 Comp (3.27)
Pribadi Depok 4.08 -0.14 Comp (3.43)
Kharisma Bangsa 4.10 -0.12 Comp (3.44)
📈 School Score Distribution
💚 What Staff Love Most (408 responses)
🌿 Environment
38%
114
👥 Colleagues
22%
66
👨‍🎓 Students
18%
54
📈 Growth
11%
33
👔 Management
5%
16
🔧 Improvement Requests (384 responses)
🏢 Facilities
23%
68
📢 Communication
13%
39
⏰ Workload
8%
23
👔 Management
7%
20
💰 Salary
5%
14
📝 Sample Feedback Themes
Positive
"Supportive working environment and strong sense of teamwork among teachers and staff."
Positive
"School's commitment to student development, both academically and character-wise."
Positive
"The students and competency among teachers. Environment also."
Improvement
"Communication flow between departments needs improvement."
Improvement
"Need fresh initiations from other points of view."
Improvement
"More structured support and training for staff."
📖 Staff Responses — Full Reader
👤 By Role
Principal (n=18)
4.57
IT Staff (n=8)
4.52
Vice Principal (n=7)
4.52
Counselor (n=13)
4.50
Other (n=21)
4.30
Head of Dept (n=10)
4.35
Finance Staff (n=8)
4.28
Subject Teacher (n=156)
4.20
Teaching Asst (n=13)
4.20
Library Staff (n=5)
4.14
Admin Staff (n=21)
4.12
Homeroom Teacher (n=135) ⚠️
4.14
⏱️ By Tenure
<1 Year (n=88)
4.29
1-3 Years (n=149)
4.25
10+ Years (n=73)
4.24
4-6 Years (n=81) ⚠️
4.13
7-9 Years (n=25) ⚠️
4.11
📚 By Level
SMP (n=65)
4.34
KB-TK (n=36)
4.26
SD (n=106)
4.20
SMA (n=78)
4.17
SMP+SMA (n=94)
4.17
📊 Response Distribution Summary
Full-time
347
83%
Contract
62
15%
Part-time
7
2%
Teachers
291
70%
🎯 Key Demographic Finding
Mid-tenure engagement valley: Staff with 4-6 years (4.13) and 7-9 years (4.11) tenure show the lowest satisfaction. Combined with Homeroom Teachers (4.14) being the lowest teaching role, this suggests a mid-career retention risk requiring targeted development programs.
🚨 Immediate Actions (0-30 days)
1. Compensation Review
All 14 schools show Compensation as lowest category. Conduct market salary analysis, improve transparency, communicate clearly about compensation structure.
2. Mega Islamic, Kesatuan Bangsa & Fatih Bilingual
Three schools below 4.1 threshold. Assign dedicated support team, conduct focus groups, develop targeted improvement plans. Fatih Bilingual has the lowest Compensation score (3.27) in the network.
3. At-Risk Staff
10 staff (2.4%) would not recommend this school as a place to work. Identify through HR, conduct stay interviews, address concerns proactively.
⚠️ Short-term Actions (30-90 days)
4. Mental Health Resources
Score of 3.90 is critical. Launch EAP program, provide counseling access, train managers on wellbeing support.
5. Performance Feedback
Regular feedback score (3.98) needs improvement. Implement structured 1:1 schedules, train supervisors on feedback delivery.
6. Lesson Preparation Time
Score of 3.95 indicates time pressure. Review administrative burden, streamline processes, protect planning time.
📅 Medium-term Actions (90-180 days)
7. Mid-Career Development
4-6 year tenure staff show lowest satisfaction. Create career pathway programs, mentoring opportunities, leadership development tracks.
8. Homeroom Teacher Support
Lowest satisfaction among teaching roles (4.19). Review workload distribution, provide additional resources, recognize unique challenges.
9. Communication Enhancement
39 staff cited communication issues. Standardize communication channels, improve department coordination, increase leadership visibility.
✨ Leverage Strengths
Teaching Excellence
Score of 4.51 is highest. Document best practices, showcase in recruitment, use as foundation for employer branding.
Best Practice Schools
Semesta Jangli (4.47) & Prestige (4.44) can mentor struggling schools. Facilitate peer learning, share successful initiatives.
High Engagement
63% "definitely recommend" and 66% "definitely stay". Leverage ambassadors for recruitment, maintain engagement momentum.
📊 Action Priority Matrix
Priority Action Impact Effort Owner Timeline
P1 Compensation transparency communication High Low HR 2 weeks
P1 Mega Islamic & Kesatuan support plan High Med Academic Dir 4 weeks
P1 At-risk staff stay interviews High Med Principals 3 weeks
P2 Mental health resource launch High High HR 60 days
P2 Performance feedback training Med Med HR/Training 45 days
P3 Mid-career development program Med High HR/Academic 90 days